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Terms & Conditions
These Terms & Conditions explain the rules for using Hb88 Casino, including account registration, gameplay, payments, promotions and responsible use of the website. Please read them carefully before creating an account or using any service. By accessing the website or opening an account, you agree to follow these terms and any additional rules displayed for particular games or promotions.
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1. Accepting these terms
These Terms & Conditions form an agreement between you and Hb88 Casino in relation to your use of the website, account features, games and related services. They apply whenever you access the website, register an account, deposit funds, play a game, claim an offer or withdraw funds. Other policies displayed on the website, including the Privacy Policy and Responsible Gambling information, may also apply and should be read together with these terms.
Article contents
You must not use the website if you do not accept these terms. If you use the website on behalf of another person or organisation, you confirm that you have authority to accept these terms for them. Hb88 Casino may update, replace or add to these terms from time to time. The current version published on the website will apply to future use. Where a change is important, reasonable notice may be provided through the website or another available account channel.
Eligibility and lawful use
- You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever is higher.
- You must be legally permitted to access and use online gambling services in the place where you are located.
- You are responsible for checking and following all laws that apply to you, including laws relating to online gambling, taxation and use of payment services.
- You must use the website for personal entertainment and not for commercial, unlawful or fraudulent purposes.
- You must not use the website if you have asked to be excluded, suspended or restricted from gambling services where that restriction applies.
Hb88 Casino may refuse access, restrict an account or stop a transaction where it reasonably considers that a user may be underage, located in a restricted jurisdiction, acting unlawfully or failing to meet these terms.
2. Accounts and user responsibilities
Some services may require you to create an account. You must provide information that is accurate, complete and current, and you must update it when your circumstances change. Information may be checked for identity, age, location, payment ownership, fraud prevention, responsible gambling and legal compliance. Hb88 Casino may ask for documents or other information before allowing certain account functions, including deposits or withdrawals.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, one-time codes or other security information with another person. You should notify Hb88 Casino through an available account or support channel as soon as possible if you suspect that your account has been accessed without permission. You should also use a secure device, keep your software updated and log out after using a shared device.
- Only one personal account may be held by you unless Hb88 Casino expressly permits otherwise.
- You must not create an account in another person's name or allow another person to use your account.
- You must not transfer, sell, lend or otherwise give access to your account or account balance.
- You must not provide false, misleading or stolen information, or attempt to avoid identity or security checks.
- You must not use automated tools, bots, scripts or software intended to interfere with the website or gain an improper advantage.
- You must not use the website to launder money, commit fraud, fund unlawful activity or conceal the source of funds.
If you open more than one account, fail a verification check or breach these terms, Hb88 Casino may close or suspend one or more accounts. Where permitted by law, transactions, balances, winnings or promotional benefits may be reviewed before a final decision is made. Any action will take account of relevant information available to Hb88 Casino and its legal obligations.
Account closure and suspension
You may ask to close your account at any time. You may also request a break from gambling or use available account restriction tools. Account closure does not remove any obligation that arose before closure, including obligations concerning disputed transactions, verification, fraud or compliance. Hb88 Casino may suspend or close an account where this is necessary for security, responsible gambling, legal compliance, investigation or protection of the website and its users.
3. Deposits, withdrawals and gameplay
You may only use payment methods that are registered in your name or that you are authorised to use. The name and information connected with a payment method may need to match your verified account details. Hb88 Casino may decline, delay or reverse a transaction where the payment method cannot be verified, a payment is disputed, information is incomplete or a transaction raises security or compliance concerns.
You should review the transaction details shown before confirming a deposit or withdrawal. You are responsible for entering correct payment information and for checking any applicable fees, conversion costs or charges imposed by a payment provider. A transaction may take time to process because of payment-provider procedures, verification requirements, technical issues or other circumstances outside Hb88 Casino's reasonable control. Processing information displayed on the website may vary by payment method.
You must not deposit funds for the purpose of transferring money to another person or account. Deposited funds must be used in accordance with these terms and the rules for the relevant service. Hb88 Casino may request information about the source of funds or the purpose of a transaction where required for legal, security or responsible gambling reasons.
Games and results
Each game may have its own rules, instructions, entry conditions and betting options. You are responsible for reading those rules before playing. A game round, bet or other play may be treated as accepted once it is recorded by the relevant system. If there is a disagreement about a transaction or game result, the information recorded in the applicable system will be considered together with other relevant evidence.
Technical faults, interrupted connections, incorrect game information or other errors may affect a game or transaction. Hb88 Casino may cancel, correct or review an affected play where necessary. If you notice an error, you should stop using the affected service and report it through an available support channel. You must not attempt to exploit a fault or retain a benefit that you know, or reasonably should know, resulted from an error.
Promotions and bonuses
Promotions, bonuses, free plays and similar offers are subject to their own promotional terms. Those terms may include eligibility requirements, entry periods, wagering or play conditions, game restrictions, account limits, expiry rules and withdrawal conditions. If there is a conflict between these general terms and a specific promotion, the promotional terms will apply to that promotion to the extent of the conflict.
You must not abuse a promotion by creating multiple accounts, using another person's account, using prohibited payment arrangements, exploiting an error or coordinating activity in a way that defeats the purpose of the offer. Hb88 Casino may cancel an offer, remove promotional benefits or review related transactions where it reasonably believes that promotional rules have been breached. Promotions may be changed or withdrawn where permitted by law.
4. Responsible gambling, privacy and prohibited conduct
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only gamble with money you can afford to lose. Set a budget before playing, take regular breaks and avoid gambling when you are distressed, tired or under the influence of alcohol or other substances. Never chase losses or borrow money to gamble.
- Use available deposit, spending, time or session controls where they are offered.
- Request a temporary break or account exclusion if gambling is becoming difficult to manage.
- Do not ask another person to gamble for you or use another person's account.
- Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
- If you are concerned about someone else's gambling, encourage them to use available support and restriction options.
Information about how Hb88 Casino handles personal information is set out in the Privacy Policy. By using the website, you acknowledge that information may be collected, used, stored and disclosed for purposes such as account administration, identity checks, payment processing, security, fraud prevention, customer support, responsible gambling and compliance with legal obligations. You should ensure that information supplied to Hb88 Casino is accurate and that you have permission to provide any information relating to another person.
Prohibited use of the website
You must not interfere with the operation or security of the website, introduce malicious code, attempt unauthorised access, copy or scrape material without permission, or use the website in a way that could damage Hb88 Casino or another user. You must not publish or transmit content that is unlawful, threatening, abusive, deceptive, discriminatory, defamatory or infringing of another person's rights.
If you breach these terms, Hb88 Casino may remove content, block access, suspend or close your account, cancel affected transactions, withhold an improper benefit, or take other action that is reasonably necessary and permitted by law. These rights do not limit any other rights or remedies available under applicable law.
5. Website availability, liability and general legal terms
The website and its services are provided subject to availability. Hb88 Casino aims to keep information accurate and services operating properly, but continuous access cannot be guaranteed. Access may be interrupted or limited for maintenance, upgrades, technical faults, security reasons, third-party failures, legal requirements or events outside reasonable control.
To the extent permitted by law, Hb88 Casino is not responsible for loss caused by your failure to protect account details, inaccurate information supplied by you, misuse of the website, payment-provider action, interruption of communications, unauthorised access resulting from your conduct, or events that cannot reasonably be controlled. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.
Website content, names, logos, designs, software and other materials may be protected by intellectual property rights. Unless expressly permitted, you must not reproduce, modify, distribute, publish, reverse engineer or commercially exploit those materials. You may use the website only for its intended personal purpose and in accordance with these terms.
Complaints and applicable law
If you have a question or complaint, provide clear information about the issue through an available Hb88 Casino support or account channel. Include relevant transaction details where appropriate, but do not send passwords or unnecessary sensitive information. Hb88 Casino may review the matter, request further information and provide an outcome in accordance with its procedures and applicable obligations.
These terms are intended to operate in accordance with applicable Australian laws and regulations. If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a right immediately does not mean that the right has been waived. These terms, together with any documents expressly incorporated into them, represent the understanding that applies to your use of Hb88 Casino.
The version of these Terms & Conditions published on the website is the version that applies at the relevant time. You should review this page periodically, particularly before depositing funds, playing a new game or using a promotion. If you do not agree with an updated version, you should stop using the website and close or restrict your account through the available account options.
